As Promo’s Head of Localization, You will be responsible for leading, coordinating and supporting Promo’s Internationalization and Localization efforts while maintaining Promo’s ability to execute with high efficiency. You will collaborate with product managers, engineers, linguists, marketing teams, customer success teams, designers, and localization vendors to help bring Promo’s amazing product offerings to people around the world.
Your day to day role includes:
Define, manage, and optimize Promo’s localization strategy and processes to deliver the suite of Promo products to customers around the world
Manage the Localization team of linguists and team members (later on); coach individuals on the team; decide ideal structure of localization team and execute
Facilitate schedules, operations, and communication amongst PMs, marketers, customer success specialists, and translators/linguists
Be the ambassador for the Localization team across the whole company; represent the non-English customers
Maintain a high level of linguistic quality in all locales and languages where Promo takes its products
Working with the internationalization engineering team to evaluate, create, implement, and maintain translation management tools
Manage single- and multi-language translation vendors to ensure high quality translations are delivered on tight timelines
What do you need to succeed?
3+ years of experience leading localization and internationalization efforts, preferably for a technology company.
Expertise in the latest and greatest translation tools and strategies Experience in complex project/program management with a focus on localization / translation.
Experience managing and growing a team.
Experience managing vendors and negotiating contracts.
Excellent leadership skills - clear communicator, great cross-functional collaborator, passionate, driven, and can drive from strategy to execution while bringing others along.
Creative problem solver - can come up with alternative options given constraints.
Analytical - can help the team define metrics for success.
Strong work ethic, attention to detail and consistent performance; deep regard for linguistic quality.
Comfortable working with translation linguists, vendors, business leads, designers, and engineers.
Ability to communicate effectively to executives and individual contributors in different geographies.
Desire to work in a highly dynamic and agile environment Curious and proactive.
Non-English language proficiency is a plus (Spanish, French, Portuguese, Chinese).
Payments industry experience.
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Promo.com is the #1 Video Creation Platform for Businesses and Agencies
What Are We Doing?
We make creative videos accessible to all businesses, providing ready-made video templates, over 14 million premium video clips, curated licensed music and a user-friendly editor.
The Promo.com team is a creative and passionate group of professionals who bring their expertise and innovation to every project. We take pride in working collaboratively and constantly test and advance our efforts to remain industry leaders.
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