COVID-19: How can help your business

Yael Klass
By Yael Klass
March 22, 2020 · 7 min read

Small businesses are finding themselves in uncharted waters and facing challenges that they never had to before. We will all do the best we can to mitigate damage, stay relevant, and uncover new opportunities for our businesses.

At we are committed to helping small businesses maintain their online presence any way we can. Read on to learn about the actions we’re taking and get access to resources to help your business during this challenging time.

Free Promo Plan

We want to make sure that all small businesses have the opportunity to connect with their customers and maintain an online presence. This Promo Plan allows you to publish up to 5 free videos and access all free video library and ready-made content.

Visit our COVID-19 Small Business Support Hub to access the Free Promo Plan

Within the hub you’ll be able to find even more free tools to help you stay present and connected. See more info below.

Helping you stay present online

People are spending their time online now more than ever. Even if you had to temporarily shut down, it’s important to keep your business, products, and services top of mind. Now is the time to stay consistent and show up in their news feed. Your customers need this as much as you do.

We want you to use these free tools to create scroll-stopping visual assets to engage your customers and remind them that even in these crazy times you are still around.’s Suite of Free Marketing Tools

Free Online Collage Maker – All you have to do is select a template, upload your images, and easily compose a beautiful collage that showcases your product or service. If you are still open, you can remind your customers of that and if not, let them know that you can’t wait to serve them again.

Free image resizer – You should be sharing a lot of posts on social media in the coming weeks. Make sure that all the visuals you share online are optimized for their designated platform. With this free tool, you can upload any image you want and simply select a placement size – including Facebook, Instagram, Instagram Stories, Twitter, LinkedIn, YouTube, Snapchat and more.

Free Facebook cover video – Likely, not many people will be visiting brick and mortars in the coming weeks so any themes, events or sales you planned will have to take place in the digital sphere. A video cover has the power to really set the tone of your Facebook page and let your visitors know that you’re still on the ball. This tool provides free Facebook video covers for you to simply choose and upload.

Free Promo Mobile App – With a collection of completely free videos on our mobile app, both on iOS and Android,  you can select, edit and share marketing videos with your audience, no matter where you are. Stay relevant, stay present, and share whatever is going on with your business through video.

Helping you stay relevant

During these challenging times, your customers want to hear from you. It’s important that you reach out, share and post but it’s also important that you don’t seem disconnected from their current reality. 

That’s why we are working hard to create a whole collection of Covid-19 related video templates that will resonate with your audience in this crazy climate.

Free topical video templates

Remind your customers to stay safe

Help your customers keep calm

Update your customers on your business’s status

See more free coronavirus templates

Helping you move your business online

If you haven’t moved the majority of your products or services online, now is the time to do so – it can even be seen as an opportunity. People are searching for online services more than ever and now is your chance to show up and fulfill a real need in the community.

There are multiple ways to serve your customers from afar – run classes and sessions online or make sure your products can be ordered online and delivered right to your customers’ door (while there are new delivery guidelines, most regions are making sure that that delivery options are still available). You can personally make sure your products will be delivered to the right address. For example, you can use a VPN to change your current location to another region and place an order to different addresses.

Free Promo App for Shopify

We will do everything we can to help you promote your online businesses, whether you just got started or have been doing it for years – Starting with our free Promo Video Making App for Shopify.

Any Shopify store owner can install the app and make product videos to enhance their storefront or share on their socials at no cost. Remember, at a time when people won’t be able to get to your store and see your products for themselves – video is the next best thing. 

Shopify is also doing everything they can to help merchants overcome this crisis, from an extended 90-day free trial, delivery and pick up support, and gift cards for all plans and customers.

Helping you give back – nonprofit organizations

We are grateful to all of the men and women on the frontline actively working to overcome this crisis. To help out any way we can, we are offering a free premium Promo Plan for non-profits who are helping to address the challenges brought on by the outbreak.

Promo videos can be used to showcase your cause, spread informative and accurate reports, share safety tips, and engage your audience to secure volunteers and donations.

Get a premium Promo Plan to promote your NPO

Providing you with education and support


As things continue to evolve, it’s important to keep your fingers on the pulse and adapt your business accordingly. To help you continuously get accurate information on the situation and how it will affect your business,  we will keep you posted on all the ways your business can address this new reality. We go above and beyond on our blog helping business owners learn how to add text to a video, how to compress a video, and so much more.

Follow the Promo Blog upcoming COVID-19 support posts

Facebook Group

As we work to provide your business with as many resources as we can, nothing beats support from like-minded peers who are facing the same challenges as you. That’s why we opened a COVID-19 Support Facebook group for small businesses, where you can ask for advice and share your own experiences.

Join our SMB Facebook group 

Free Weekly Support Calls for SMBs

With tons of questions marks, we’re here to help you find creative solutions. We will hold weekly online support meetings for SMBs, where you can ask your questions and get advice about promoting, marketing and running your business in this new reality. Just pick a date and save your spot.

We’re all in this together

We know that everything is uncertain for businesses everywhere as we, too, are in the same boat. While at, we’re taking the necessary precautions to ensure everyone’s safety, staying in our homes and juggling between work and our cooped-up families, we want to assure you that we are all here for you.

Visit our COVID-19 Small Business Support Hub to access all this and more

About the author

Yael Klass

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Become a better marketer.
Grow your business.
Join over 250,000 businesses already seeing an impact
from using our tips and tools delivered directly to your inbox.
Thank you for
Your video marketing education
is on it's way to your inbox.